Astrolinks

Client reporting for agencies, without watching anyone's screen

Client reporting for agencies and VA teams. Your people send clear end-of-day reports to a Team inbox, and you never watch their screens.

A task from a manager being marked done with a note
The app, with example data.

Agencies sell trust. A client hands you their inbox, their books or their brand, and they want to hear what happened today. Agency client reporting usually depends on each person writing a good update at the end of a long shift. Some do. Some forget. Astrolinks helps every person on your team write a clear report, and gives you one place to read them.

The agency's reporting problem

If you run a VA agency or a small studio, your week probably looks like this:

  • ten people, thirty clients, and a shared Slack where updates scroll away
  • a client asking "what did Jo do on Tuesday?" and nobody being sure
  • a teammate on a night shift whose update arrives as one line
  • a monitoring tool somebody suggested, that makes your best people uneasy

Screenshots and activity scores look like answers. They rarely are. They tell you someone's mouse moved. They don't tell the client what got done, and they cost you goodwill with the people doing the work.

Each person writes better reports, faster

Every team member runs Astrolinks on their own computer. It keeps a private log of their day on their computer and drafts each client's end-of-day report at clock-out. They check it, edit it and send it. Each client keeps their own sections, tone, language and time zone. That makes your reports more consistent across the team without a style guide nobody reads.

Reports arrive in one Team inbox

With the Team plan, a person can press Send to your team. They see exactly what will go first. The report reaches your Team inbox with its text, the client's name, the blockers read from it, and their hours only if they switch them on.

Managers start from an Overview: who has sent today's report and who hasn't, today's blockers and open tasks. They can read, copy and delete reports, and on Business export them as CSV. A person can Take back a report they sent. The team inbox page covers the details.

What you never see

You never see anyone's activity log, entries, apps, websites, notes or AI chats, and you see their hours only when they include them in a report. The Team service has nowhere to store them. We call it clarity, not surveillance. It is also simply what the product does: there's no setting that turns it into a monitoring tool.

Tasks and goals from a manager

Managers can give tasks and goals, to one person or everyone. When someone marks a task done, you see that it's done and their note. Not how long it took.

Marking a task from a manager done, with a note, and the line saying the manager sees only that it's done and the note
The app, with example data.

An example agency

This is an illustrative example, not a real customer.

Northstar is a VA agency with eight assistants on night shifts for US clients. Maria, the operations lead, used to read updates in five Slack channels each morning.

Now each VA runs Astrolinks. At the end of a shift they press Summarize my day, read their reports, send each client's report to that client's Slack, and also send it to the team. Maria opens the Team inbox at 08:00 Manila time. She sees which reports have arrived and reads the blockers first. One VA is waiting on a client's login. Maria emails the client before they've even woken up.

On Monday she gives everyone a task: "Use the new weekly template in the shared drive". By Wednesday, six people have marked it done with a note.

Before you roll it out

Tell your people what the company will see before they join. Astrolinks provides a worker notice template for this. Being clear early avoids awkward questions later, and in some places it's a legal requirement. The inbox itself is protected too: two-step sign-in with recovery codes, common passwords turned away, every signed-in browser listed with Sign out everywhere, and an activity log. On Business, two-step sign-in can be required for every manager.

Plans for companies: Team gives each person Pro, a company inbox, and reports kept up to 90 days. Business adds reports kept up to 2 years, CSV export of reports and the activity log, required two-step sign-in for managers, and priority support. Both are per seat, from 2 seats. See plans and pricing for the price in your country.

Keep reading

Questions

What does the agency see?

Only the reports a worker chooses to send: the text, the client's name, the blockers, and their hours only if they switch them on. Never their log, apps, websites or screenshots.

Can managers give tasks?

Yes. Managers can give tasks and goals. When a worker marks a task done, the manager sees that it's done and the worker's note. Never time spent or progress.

How much does the Team plan cost?

Team and Business are priced per seat, from 2 seats, billed monthly or yearly. The pricing page shows the price for your country.

How does an agency start on Team?

Write to us. We set up your company's inbox and send a checkout link for Team or Business, from 2 seats, so the seats reach your inbox by themselves. Then you send each person an invite code, and they join in the app's Settings, You.

How long are reports kept in the inbox?

Up to 90 days on Team and up to 2 years on Business. The company chooses, and can delete reports at any time.

Clock out with the report already written

7 days of Pro to start. No card. Your log stays on your computer. For Mac.