Help and answers

Astrolinks runs on Macs with Apple silicon (M1 or later). Drag it to Applications and open it. Astrolinks opens one window with a sidebar, and keeps an hourglass in the menu bar while it counts.

The welcome has three short steps: what Astrolinks records, you and your clients, and AI, which is optional. Every step can be skipped. Then the Get started card in the sidebar shows what is left, with a link to the tour.

Yes. In Help, press Take the tour: six short scenes, one sentence each. It is also in the command list.

Only after you accept the first welcome step. Until then the sidebar says “Not counting yet”.

Open Clients in the sidebar and add one. Give it a rule or two, like a word in the window title, a website or an app. Entries that match go to that client.

Press Pause at the bottom of the sidebar, or in the menu bar. Nothing is counted or recorded until you resume.

On Today, click the client’s name on the entry and pick the right one: Just this entry, or Always, which adds a rule for next time.

Quick switches under a minute fold into the line they interrupted. Press Show short visits on Today to see each one.

Press ⌃⌥N in any app, type, and press Return. Start the note with “blocked” or “tomorrow” to file it under Blockers or Tomorrow.

Give a task a keyword. Time on any window whose title or web address has that word counts toward it.

14 days by default. You can choose from 1 to 365 days in Settings, Privacy and data. Hour totals are kept 13 months for Hours.

Press Summarize my day, the main button on Today. The Summary page has a tab for each client with their report.

Yes. Type in the box, or tell the chat what to change. Every change in the chat can be undone.

Add the client’s Slack link in Clients. Then Send to Slack is the main button on that client’s report. It asks before it sends.

The report waits on your computer and goes by itself when you are back online, for up to a day. Settings, You, Waiting to send shows what is waiting, with Try now and Don’t send.

No. Reports are written on your computer without AI. AI is there to smooth the words and to change the report by chat. The first time, Astrolinks asks before anything goes to Claude.

The AI included with Astrolinks, made by Anthropic’s Claude. Everyday (Claude Haiku 5.5) is quick and clear; Best writing (Claude Sonnet 5.5) is part of Pro and the trial. Pro includes 150 AI writes and edits a month; Free includes 5 AI reports.

A summary of your day: work items with their minutes, calls, email and chat lines, your notes, your profile and that client’s context. Never your log or full web addresses. Emails and phone numbers are hidden first. What Claude sees shows you the exact text.

Press Report an AI answer in the Summary’s More menu. It opens an email to us. Say what was wrong; your report isn’t in it.

Yes, on any plan. Add it in Settings, AI. There is no monthly count with your own key.

Yes. Every new copy starts with a 7-day Pro trial, no card. AI fair use: 150 AI writes and edits a month on Pro, each seat and the trial; the count starts again on the 1st.

Free counts up to 4 hours a workday for up to 2 clients, with 5 AI reports a month, summaries, Hours for this week, Copy, Slack and email. Tasks, notes, Pause and Delete are never limited. Pro has no daily limit and as many clients as you need, 150 AI writes and edits a month, Hours for any dates, invoices and CSV, the weekly recap with AI, report languages and the detailed breakdown.

Open Plan in the sidebar. It shows your plan, what you have used today and this month, and the plans you can choose, with prices for your country.

On the Plan page, press Upgrade. Checkout opens in your browser, and your license arrives in the app by itself, with nothing to copy.

In the app, open Plan and press Manage plan; cancelling there is one more click. Team and Business use Manage billing in the Team inbox. Or use the link in your receipt, or email us. Your plan works until the end of the period you paid for.

See our refund policy. Paddle, our reseller, handles refunds.

Press ⌘K on Today, Summary, Settings or Hours for the command list. Type a few letters and press Enter.

Yes. Settings, General, Text size: Default, Large or Larger.

Yes, after 90 minutes of steady work or what you choose. Turn it on in Settings, General. It is off until you do.

English, Filipino, Spanish, Portuguese (Brazil) and Chinese (Simplified). Choose in Settings, General, Language, or let it follow your computer.